Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect personal information that you voluntarily provide through:
- Contact forms: Name, email, phone number, and message content
- BMI calculator: Height, weight, gender, and contact details (when you opt to share)
- Qualification form: Health screening answers, measurements, and contact details
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and schedule consultations
- Provide personalized BMI and eligibility assessments
- Send follow-up communications about our services (with your consent)
- Improve our website and services
3. Data Storage and Security
Your data is stored securely using encrypted databases. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction.
4. Third-Party Services
We may share your information with trusted third-party services for the purpose of managing communications (e.g., email marketing platforms). These services are contractually obligated to protect your data.
5. Cookies
Our website may use cookies to improve your browsing experience. These are small files stored on your device. You can disable cookies in your browser settings, though some features may not work as intended.
6. Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for future communications
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, contact us at info@sleeveclinic.ca or call 905-276-5999.